Effective Date: April 18, 2025
Business Name: Elite Heating & Air Conditioning Services
Business Address: 8733 N Magnolia Ave, Ste 123, Santee, CA 92071
Website: elitehvacsd.com
At Elite Heating & Air Conditioning Services (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We collect the following types of personal information when you use our website, fill out forms, or contact us:
- Contact Information (e.g., name, email address, phone number, physical address)
- Service Information (e.g., service requests, equipment information, installation or maintenance needs)
- Payment Information (if applicable for online invoicing or deposits)
- Website Usage Data (e.g., browser type, IP address, referring pages, time spent on our site
2. How We Use Your Information
We may use your information to:
- Provide HVAC services and customer support
- Respond to inquiries and schedule appointments
- Send service updates, promotions, or special offers
- Improve our website and service offerings
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Trusted third-party service providers (e.g., payment processors, email platforms)
- Regulatory authorities if required by law
- Business partners only as necessary to perform HVAC services
All third-party partners are required to handle your data in compliance with applicable privacy laws.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Improve site functionality
- Analyze traffic and user behavior
- Personalize your experience
You can modify your browser settings to manage cookies or opt out of tracking tools such as Google Analytics.
5. Data Security
We implement industry-standard security measures to protect your data, including SSL encryption, secure servers, and internal access controls.
Despite our efforts, no system is 100% secure. Please notify us immediately if you believe your interaction with us is no longer secure.
6. Your California Privacy Rights (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Request access to personal information we collect
- Request deletion of personal information
- Opt out of the sale (we do not sell personal data)
- Be free from discrimination for exercising privacy rights
To exercise your rights, please contact us at:
📧 [email protected]
📞 619-884-4108
7. Third-Party Links
Our website may include links to third-party websites (e.g., manufacturers, reviews, financing). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website means you accept the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Elite Heating & Air Conditioning Services
8733 N Magnolia Ave, Ste 123, Santee, CA 92071
📧 [email protected]
📞 619-884-4108